WorkBuzz are not duty bound to delete comments if a respondent has directly or indirectly identified themselves in their comment e.g. I am John Smith and I think that (direct)/ As the only female in the payroll team I think that (indirect). The respondent themselves has decided to disclose their direct identity, or alluded to it indirectly. If this is likely to be an issue, it may be worth including a note in the instruction to remind respondents that when leaving comments, to not directly/indirectly identify themselves unless they are comfortable disclosing that information.
The platform thresholds are there so results and comments from small groups/teams cannot be shown if the group/team doesn't meet that threshold. But you may have a larger team where comments are available and someone is directly/indirectly identifying themselves in their own comment by what they have said.
We are not duty bound to remove a comment by what is said in a comment, unless there is a duty of care needing to be applied based on the nature of the comment. Duty of care items are typically the following:
Accusations of serious bullying/harassment/behaviour by another individual/s, especially if they are named
An individual using the survey as a cry for help for themselves or another colleague, where they themselves or a colleague may be in potential serious physical/emotional/mental danger
There may also be another type of comment where serious consideration would be given to manual deletion. These are comments that contain unacceptable language directed towards other people/groups based on their characteristics e.g. race/nationality/religion/sex/gender identity/sexual orientation/age/people with disabilities, health conditions, impairments etc.
The surveys ran through WorkBuzz are there to give employees a confidential voice so we need to ensure the survey can be used in this way intended and we are encouraging honest input.
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